Privacy policy

PROTECTION OF PERSONAL DATA

The person responsible for data processing is:

Chilli Manufaktura s.r.o

Priemyselna 8

94651 Nesvady

Slovakia

Commercial Register No.: 52 570 185

Represented by: Ladislav Haris

E-mail: shop@chillimanufaktura.eu

Web: www.chillimamanufaktura.eu

We are pleased that you are interested in our online shop. The protection of your privacy is essential for us. Below we will provide you with detailed information about how we handle your data.

ACCESS DATA AND HOSTING
You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests in a correct presentation of our offering in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

HOSTING
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

DATA PROCESSING FOR CONTRACT PROCESSING, CONTACTING AND OPENING A CUSTOMER ACCOUNT
We collect personal data when you voluntarily provide it to us as part of your order or when you contact us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact and you cannot send the order or contact without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and handle your inquiries in accordance with Art. 6 Para. 1 Clause 1 Letter b GDPR.

If you have given your consent to this in accordance with Art. 6 Para. 1 Clause 1 Letter a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired in accordance with Art. 6 Para. 1 Clause 1 Letter c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Clause 1 Letter a GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account.

DATA PROCESSING FOR THE PURPOSE OF SHIPPING PROCESSING
In order to fulfill the contract in accordance with Art. 6 Para. 1 Clause 1 Letter b of GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

4. DATA PROCESSING FOR PAYMENT PROCESSING
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the payment method selected, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 Clause 1 Letter b of GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES
If necessary, we provide our service providers with additional data, which they use together with the data required to process the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). In accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR, this serves to protect our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail in the context of a balancing of interests.

5. ADVERTISING BY E-MAIL, POST
5.1 E-MAIL NEWSLETTER WITH REGISTRATION
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the newsletter.

After unsubscribing, we will delete your e-mail address from the recipient list unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

5.2 NEWSLETTER DELIVERY
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

5.3 POSTAL ADVERTISING AND YOUR RIGHT TO OBJECT
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to protect our legitimate interests in addressing our customers with advertising, which prevail within the framework of a balancing of interests, in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this data protection declaration.

The advertising mailings are carried out as part of processing on our behalf by a service provider to whom we pass on your data for this purpose.

6. COOKIES AND OTHER TECHNOLOGIES

6.1 GENERAL INFORMATION
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information, and information about your use of our website (e.g. information about the contents of the shopping cart). In the context of a balancing of interests, this serves the overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge™/ Safari™/ Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 Para. 1 Clause 1 Letter a of GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration. Alternatively, you can also visit the following link: www.chillimanufaktura.eu . If you do not accept cookies, the functionality of our website may be restricted.

6.2 CONSENT MANAGEMENT PLATFORM
We use a consent management tool on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage and document your consent to the processing of your personal data by these technologies, if required. This is necessary in accordance with Art. 6 Para. 1 Clause 1 Letter c of GDPR to fulfil our legal obligation under Art. 7 Para. 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject.

After you submit your cookie declaration on our website, our web server stores your anonymized IP address, the date and time of your declaration, browser information, the URL from which the declaration was sent, information about your consent behavior and an anonymous random key. In addition, a cookie is used that contains the information about your consent behavior and the key. Your data will be deleted after twelve months unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we use the following cookies and other technologies from third parties on our website. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your revocation options in the "Cookies and other technologies" section. You can find more information, including the basis of our cooperation with the individual providers, in the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

7.1 USE OF GOOGLE SERVICES
We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard

GOOGLE ADS
For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing Cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous CookieID and based on the pages you visit. Any further data processing will only take place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you have reached our website via a Google Ads advertisement. Cookies can be used for this purpose and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) can be collected, from which usage profiles are created using pseudonyms.

GOOGLE RECAPTCHA
For the purpose of protecting against misuse of our web forms and against spam by automated software (so-called spam filters). Bots) Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and uses a so-called JavaScript and cookies to analyze your use of our website. In addition, other cookies stored in your browser by Google services are evaluated. Personal data from the input fields of the respective form is not read or saved.

YOUTUBE VIDEO PLUGIN
To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only when you play a video.

7.2 USE OF MICROSOFT SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
We use the technologies presented below from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland ("Microsoft"). Data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. The information automatically collected by Microsoft technologies about your use of our website is usually transferred to a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Further information on data processing by Microsoft can be found in Microsoft's privacy policy.

MICROSOFT ADVERTISING
For advertising purposes in the Bing, Yahoo and MSN search results as well as on third-party websites, the so-called Microsoft Advertising is used when you visit our website. A remarketing cookie is set that automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you visit.

For website analysis and event tracking, we use Microsoft Advertising Universal Event Tracking (UET) to measure your subsequent usage behavior if you have accessed our website via a Microsoft Advertising ad. Cookies can be used for this purpose and data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) can be collected, from which usage profiles are created using pseudonyms. If your internet-enabled devices are linked to your Microsoft account and you have not deactivated the "interest-based advertising" setting in your Microsoft account, Microsoft can create reports on usage behavior (in particular the number of users across devices), even if you change your device, so-called "cross-device tracking." We do not process any personal data in this regard; we only receive statistics created on the basis of Microsoft UET.

Facebook is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook fan page is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Twitter is an offer from Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transferred to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Instagram is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

CONTACT OPTIONS AND YOUR RIGHTS

As a data subject, you have the following rights:

according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

according to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;

according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary

to exercise the right to freedom of expression and information;

to fulfill a legal obligation;
for reasons of public interest or
to assert, exercise or defend legal claims;
according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data if
the accuracy of the data is contested by you;
the processing is unlawful but you refuse to delete it;
we no longer need the data but you need it to assert, exercise or defend legal claims or
you have objected to the processing in accordance with Art. 21 GDPR;
according to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another responsible party;
according to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

PRINCIPLES OF PROCESSING AND PROTECTION OF PERSONAL DATA

PRINCIPLES OF PROCESSING AND PROTECTION OF PERSONAL DATA

drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("GDPR") and Act no. 18/2018 Coll. on Personal Data Protection (hereinafter referred to as the "Personal Data Protection Act")
Introductory provisions
The company Chilli Manufaktura s. r. o., Jókaiho 331/46, 946 51 Nesvady, IČO: 52 570 185 (hereinafter referred to as the "Operator") respects the privacy of all affected persons with whom it is in contact; regardless of whether it processes personal data itself or through third parties. It is extremely important for the controller that each individual concerned understands what personal data we process about them, why we do it and what their rights are. We may process the personal data of data subjects in different ways and in different situations, depending on the type of data subject. In this document below you will find general information such as:
- operator identification and contact details (part 1 of this document),
- Your rights in connection with the processing of your personal data (part 2 of this document),
- information on automated individual decision-making, including profiling (part 3 of this document)
whereas For more information on the processing of personal data in your particular case, see section 4 of this document, depending on whether you are:
-visitor of our website (section 4.1 of this document)
-client resp. interested in the product (section 4.2. of this document)
-job seeker (section 4.3 of this document)
-contractor (or business partner) (section 4.4 of this document)
We also want you on behalf of Chilli Manufaktura s. r. about. request that you always provide us with only current and correct personal data, which our company will subsequently process. In the event of a change in personal data, we also ask you to notify us of this fact without undue delay.
To protect your personal information from unauthorized persons and against illegal processing, unforeseen loss, destruction and damage, both online and offline, we use physical, electronic and organizational measures to prevent such situations in accordance with our internal rules on personal data protection. data.

1. Identification and contact details of Chilli Manufaktura s. r. about.
Identification and contact details of the company Chilli Manufaktura s. r. about. They are:
trade name: Chilli Manufaktura s. r. about.
registered office: Jókaiho 331/46, 946 51 Nesvady
operation: Priemyselná ul. 2871/8, 946 51 Nesvady
ID: 52 570 185
entry in: commercial register OS Nitra, dept. Ltd., insert no. 49013 / N
email: shop@chillimanufaktura.eu
phone number: +421 905 335 691
The company Chilli Manufaktura s. r. about. has not appointed a responsible person (our company is not obliged to appoint a responsible person in accordance with the GDPR and the Personal Data Protection Act).

2. The rights of the person concerned
If our company processes your personal data, you, as the data subject, have the following rights:
Revoke consent - in cases where we process your personal data on the basis of your consent, you have the right to revoke this consent at any time. You may withdraw your consent electronically, at the address set out in Section 1 of this document, in writing, by notice of withdrawal of consent (or other appropriate means). Withdrawal of consent does not affect the lawfulness of the processing of personal data that we have processed about you on the basis of it.
Right of access - you have the right to provide a copy of the personal data we have about you, as well as information about how we use your personal data. In most cases, your personal data will be provided to you in electronic form if technically possible.
Right of rectification - we take reasonable steps to ensure the accuracy, completeness and timeliness of the information we have about you. If you believe that the information we hold is inaccurate, incomplete or out of date, please do not hesitate to ask us to modify, update or supplement this information.
Right of erasure (forgotten) - you have the right to ask us to erase your personal data, for example if the personal data we have obtained about you is no longer necessary to fulfill the original purpose of processing. However, your right must be assessed in the light of all the relevant circumstances. For example, we may have certain legal obligations, which means that we will not be able to comply with your request.
Right to restrict processing - in certain circumstances you are entitled to ask us to stop using your personal data. These are, for example, when you think the personal information we hold about you may be inaccurate or when you think we no longer need to use your personal information.
Right of data transfer - in certain circumstances you have the right to request us to transfer the personal data you have provided to us to another third party of your choice. However, the right to portability only applies to personal data that we have obtained from you with your consent or under a contract to which you are a party.
Right to object - you have the right to object to the processing of data which is based on ours
legitimate legitimate interests. If we do not have a compelling legitimate reason to process and you object, we will not process your personal data further.
The right to file a petition for personal data protection proceedings
In the event that you believe that your personal data protection rights have been violated, you have the right to lodge a complaint with the supervisory authority, which is the Office for Personal Data Protection at
Hraničná 12
820 07 Bratislava 27
Slovak republic

Identification data:
IČO: 36064220
Steuernummer: 2021685985

Office Secretariat:
+421 / 32 3231 3214

Email: statny.dozor@pdp.gov.sk

Due to the epidemiological situation in the Slovak Republic, the Office recommends making submissions via postal or electronic services (www.slovensko.sk). Personal submissions from November 29, 2021 can only be made in necessary cases, no later than 12:00 noon.

3. Automated decision making and profiling
Your personal data will not be used for automated individual decisions, including profiling.

4. Information on the processing of personal data by the data subjects
The provisions of this Section 4 shall not apply to the persons concerned who have been Chilli Manufaktura s. r. about. specially instructed in writing in accordance with Sections 19 and 20 of the Personal Data Protection Act in the event that the person concerned has signed such instruction in person, from the moment of such handwritten signing of the instruction.
4.1. A visitor to the website of Chilli Manufaktura s. r. o.
The company Chilli Manufaktura s. r. o. is the operator of the website - online store located at www.chillimanufaktura.eu (hereinafter also referred to as "e-shop").

What are cookies?
If you visit a site (including our company's website) that writes cookies, a small text cookie file will be created on your computer. A cookie is a short text file that a website stores in the browser on your computer or mobile device (including a tablet) when you browse it. If you visit the same page next time, you'll be able to connect faster. In addition, the site will "recognize" you and offer you the information you prefer, ensure that the already displayed ad is not repeated, or allow you to enter or offers the addition of data filled in during previous visits to the web environment and, based on this information, displays the relevant content and offers of estimated activities and services that we assume you could use. We use cookies to analyze website traffic via Google Analytics, Google Ads, Facebook, Piwik, Exponea and HotJar. These are analytics tools that help website and application owners understand how their visitors use these tools. Cookies can be used for statistics on the use of the website without personal identification of individual visitors. If you set cookies to block cookies in your browser, it is possible that some parts of websites that use cookies (including our website) will not work without certain problems or slowdowns. Cookie settings. You can check or delete cookies at your discretion. See www.allaboutcookies.org for details. You can delete all cookies stored on your computer and you can set most browsers to have them
prevented them from being stored. If you do not trust cookies, you can regularly delete them from your disk. Instructions for deleting all and incorrectly entered cookies can be found below:
Internet Explorer www.windows.microsoft.com
Safari www.support.apple.com
Opera www.help.opera.com
Mozilla Firefox www.support.mozilla.org
Google Chrome www.support.google.com
Brave www.support.brave.com

4.1.1. Purpose of personal data processing
The company Chilli Manufaktura s. r. about. may process your data for the following purposes:
- Website optimization and ad targeting using cookies
- sending marketing materials and offers at the request of the person concerned (so-called "mailing") or after expressing your consent to the processing of personal data for such purpose.
Note: in the case of filling in the contact form on the website of our company for the purpose of contacting our company due to interest in the services of our company, section 4.2 of this document entitled "Client resp. interested in the product "instead of this section 4.1.

4.1.2. Legal basis
If our company can identify the person of the website visitor during the recording, it will be the processing of personal data. We must have a legal basis for such processing.
(i) One legal basis for monitoring and evaluating activities is the legitimate interest of the operator, ie our company, in offering you the best possible specific setting of services or support for your website activities, including direct advertising, and (ii) the second legal basis may be the consent of you as the data subject, and in connection with the consent, as the legal basis for the processing of personal data, our company declares that the nature of the products provided by our company implies that they are not intended or. aimed at children under 16 years of age, and therefore our company is not obliged to verify whether the legal representative has given a person under 16 years of age consent to the processing of their personal data (according to §15 of the Personal Data Protection Act).
4.1.3. Scope of personal data processing
Our company Chilli Manufaktura s. r. about. processes "ordinary personal data" to the extent necessary for the purposes set out in point 4.1.1. of this document, in particular to the following extent:
email address (if you are interested in receiving newsletters), and
- if our company can identify the person of the website visitor during the recording, also the following types of cookies:
Necessary cookies: Necessary cookies guarantee functions without which you would not be able to use the website and ensure, among other things, that when the website functions are called up, a version is displayed which has a volume of data corresponding to the broadband internet connection you use. In addition, cookies of this type store your decision to use cookies on our website. The necessary cookies that we use are in particular:
- cookies, which are used exclusively to ensure the transmission of data over the Internet; a
- cookies that are absolutely necessary for us to provide you with the service you have explicitly requested (ie if these cookies are disabled, we will not be able to provide you with the service you have explicitly requested).
Analytical / performance cookies: These cookies are used to provide statistical information about the performance of our website (eg, the number of visits, traffic sources, etc.).
Functional cookies: These cookies allow our website to remember the choices made on your device while browsing the website and to provide enhanced and personal features. This category may include third party files.
Targeting (advertising) cookies: These cookies are set to display targeted ads based on your interests on the site or to manage our advertising. These cookies collect information about your activities on these sites and other sites in order to provide you with targeted advertising.
Social network cookies: These cookies collect information about the use of social networks in order to create your profile (they do not store your personal data directly, but are based on the unique identification of your browser and the device through which you visited the website).
4.1.4. Recipient categories
Personal data is processed directly by our company, in electronic form. Certain activities for our company are performed by subcontractors. For the purpose of performing these activities, it is required that such subcontractor be provided with your personal data to the extent necessary for the purpose of performing the tasks of the subcontractor. Such external subcontractors are mainly external companies providing IT services to our company, companies operating web hosting and management of servers and / or data storages or other consulting companies. Specific companies and activities may be subject to change according to the current needs of Chilli Manufaktura s. r. about. . Personal data may also be made available to entities authorized under special regulations (eg law enforcement agencies, etc.).

4.1.5. Transfer of personal data
Our company may also process certain personal data (eg first name, surname and e-mail) through service providers, electronic systems and data repositories operated by persons (intermediaries) outside the European Union. Our company always verifies that they ensure the highest possible protection of personal data in accordance with the relevant legislation (i.e. they are part of the European Commission's adequacy decision, eg part of the EU-US Privacy Shield program if they are located in the US, etc.).

4.1.6. Time of personal data processing
Browsing data stored according to cookie settings are not stored in our systems. We store the information we combine with the data from cookies according to your consent, which you have given us or according to the duration of the contractual relationship between us and your person. We will store the combined data from cookies and our systems for the time necessary for the purpose for which they were collected, but no longer than 2 years. Personal data obtained for the purpose of sending marketing materials and offers at the request of the data subject and after the data subject's consent will be processed for 5 years or until the data subject's consent is revoked (see the first indent of point 2 of this document).
4.2. Client (or person interested in the product)
The product of Chilli Manufaktura s. r. about. means any service provided by Chilli Manufaktura s. r. about. and / or any goods sold by Chilli Manufaktura s. r. about. .
4.2.1. Purpose of personal data processing
Your personal data needs to be processed in order to enter into and perform a contract with you or the company you represent. We may also process personal information about visitors to our website (section 4.1 of this document) or physical locations, depending on how you choose to communicate with our company in connection with your interest in our company's product (s).
Order processing of goods ordered through our website, telephone customer line or through communication with customer support via e-mail and social networks. The legal reason is the necessity to meet the requirements of the purchase agreement (accounting documents).
Communication and customer support: Personal data is used to communicate with you. For example, we may contact you for the following reasons:
- Reminder of your goods in the online cart
- Assistance with completing your order
- submission of information about the current status of your request, order or complaint
- obtaining further necessary information

Marketing offers: If you have agreed to receive news by e-mail ("Newsletters"), we use your contacts to send advertising or business announcements. This is the processing of the following data:
• IP address
• name
• last name
• the city
• E-mail adress
Social networks: Promotion of the company via the social network Facebook, Instagram, Twitter.

Source of personal data. Contact personal data is provided to our company by the person interested in the product, and our company obtains them voluntarily or from publicly available sources (registers and databases of people interested in products similar to our company's product).
4.2.2. Legal basis
We only process your personal data if we have a legal basis to do so.
Your consent to the processing of personal data for the purposes of providing direct marketing pursuant to Article 6 (1) (a) of the GDPR Regulation

Performance of the contract between you and the operator pursuant to Article 6 (1) (b) of the GDPR Regulation

Processing is necessary to fulfill the legal obligation of the controller under Article 6 (2). 1 letter c) of the GDPR Regulation

Legitimate interest of the operator in monitoring the premises with a camera system in order to protect the property according to Article 6 (1) (f) of the GDPR Regulation

4.2.3. Scope of personal data processing
The company Chilli Manufaktura s. r. about. processes "ordinary personal data" to the extent necessary for the purposes set out in point 4.2.1 of this document, in particular to the following extent:
- name, surname, title
- permanent residence address, correspondence address
- date of birth (if necessary for the purpose of unambiguous and irreplaceable identification of the client, especially in the case of a written contract)
- IČO, DIČ, IČ DPH
- telephone number, e-mail
- account numbers (for sending possible contractual performances)

4.2.4. Recipient categories
Personal data is processed directly by our company, in written and electronic form. Personal data may be made available to entities authorized under special regulations, which are in particular: law enforcement agencies, courts, enforcement authorities, etc. Certain activities for our company are performed by subcontractors. For the purpose of performing these activities, it is required that such subcontractor be provided with your personal data to the extent necessary for the purpose of performing the tasks of the subcontractor. Such external subcontractors are in particular external accounting, tax and other consulting companies, companies hosting web hosting and management of servers and / or data repositories, courier or transport companies (in case of delivery of goods by courier or other transport company), legal representatives, etc. Specific companies and activities may be subject to change, according to the current needs of Chilli Manufaktura s. r. about. .
4.2.5. Transfer of personal data
Our company may also process certain personal data (eg first name, surname and e-mail) through electronic systems and data repositories operated by persons (intermediaries) outside the European Union. Our company always verifies that they ensure the highest possible protection of personal data in accordance with the relevant legislation (i.e. they are part of the European Commission's adequacy decision, eg part of the EU-US Privacy Shield program if they are located in the US, etc.).
4.2.6. Time of personal data processing
Your data is stored by our company for as long as is necessary to fulfill the purpose of processing according to special regulations and the purpose for which they were obtained (see point 4.2.1 above), if we have a legitimate interest in storing them, e.g. until the termination of the contractual relationship. Upon termination of the contractual relationship and settlement of all obligations arising from or related to such contractual relationship, our company will store your personal data for the necessary time, for the period required by applicable law. Unless such a period is required by law, our company is entitled to retain your personal data for at least three years from the date of termination of the contractual relationship (but for a maximum of ten years, unless applicable law provides for a longer retention period). In the event of a legal dispute with you (as the person concerned), at least three years from the date of the legal end of the legal dispute.

4.3. Jobseeker
4.3.1. Purpose of personal data processing
The company Chilli Manufaktura s. r. about. will process your data for the following purposes:
- Recruitment of new employees. We process your data to determine if you are a qualified candidate for the position you are applying for.
- Dispute resolution. Our company may process personal data in order to resolve disputes, complaints or legal proceedings.
-Compliance with the law. Our company may have to process your personal information in order to comply with the law or to comply with a court decision.
Source of personal data. Personal data is provided to our company by the job seeker himself, and our company obtains it voluntarily or from publicly available sources (registers and databases of job seekers).
4.3.2. Legal basis
Our company processes your personal data because the processing is necessary for the purposes of the legitimate interest of our company. Our legitimate interest in this case is to accept qualified candidates. In some cases, we will process your personal data in order to meet our legal obligations (ie on a legal basis) or we will process them on the legal basis of pre-contractual relationships (and in the event of an employment contract, you will be specifically instructed in writing in protection of personal data).
4.3.3. Scope of personal data processing
In case of your interest in employment in our company, we obtain the following information from you:
-Contact details: for example, your name, surname, title, address of permanent residence, address of temporary residence, private email address, telephone number.
-Information from your CV: such as your previous employment, education, skills, language skills and any other information you choose to include in your CV.
-Motivation letter: any information you choose to include in your cover letter.
-Ability to work: you may need to prove that you are legally qualified to work in our company, e.g. education, language skills, medical competence for selected types of positions, etc.
-References: we may choose to obtain references from people who have worked with you in the past. Generally speaking, we will only contact these people if you provide us with their names and contact details.

4.3.4. Recipient categories
Personal data is processed directly by our company, in written and electronic form. Our company may share your information with third parties in the following circumstances:
- If we obtain information from third parties (as described above), we will provide them with your first and last name and any other information necessary to provide us with relevant information about you.
- If required by law or court order, we may share your personal data with, for example, law enforcement agencies or other authorized authorities in the Slovak Republic.
- We may also, in the event of a legitimate interest of our company, provide your personal data to companies with an economic or personnel connection with our company.
Certain activities for our company are performed by subcontractors. For the purpose of carrying out these activities, such subcontractor is required to be provided with the personal data of the data subject to the extent necessary for the performance of the subcontractor's tasks. Such external subcontractors are, in particular, external staffing agencies, accounting, tax and other consulting companies, companies operating the management of data repositories and servers. Specific companies and activities may be subject to change according to the current needs of our company.
4.3.5. Transfer of personal data
Our company may also process certain personal data (eg first name, surname and e-mail) through electronic systems and data repositories operated by persons (intermediaries) outside the European Union. Our company always verifies that they ensure the highest possible protection of personal data in accordance with the relevant legislation (i.e. they are part of the European Commission's adequacy decision, eg part of the EU-US Privacy Shield program if they are located in the US, etc.).
4.3.6. Time of personal data processing
We store your personal data for a limited time and this data will be deleted when it is no longer needed for processing purposes. This means that we will keep your data for the duration of the selection procedure and will always delete it on the last day of the year following the year in which we became acquainted with your personal data. The reason for this retention is to protect our interests in the event of disputes being resolved. If we select you to fill the position, we will store your personal data in a personal file, in accordance with our internal basic principles of personal data processing (in the form of a directive). We may process your personal data for a longer period of time after the selection process, in the event of a legal dispute or if you give us permission to keep your personal data in the records for a longer period of time.

4.4. Supplier (or business partner)
4.4.1. Purpose of personal data processing
The purpose of personal data processing is (i) a tender for the position of supplier of services and / or goods of our company Chilli Manufaktura s. r. about. or a cooperating person of Chilli Manufaktura s. r. o., regardless of whether it is a long-term supplier-customer relationship or one-time delivery (hereinafter also referred to as "supplier") and subsequent records of the supplier's pre-contractual / contractual relationship between the supplier and our company, (ii) the performance of our company's business as well as (iii) to protect our company's assets and (iv) any other purposes for which the Supplier has given its consent. Source of personal data. Personal data is provided to our company by the supplier himself or our company obtains them from publicly available sources (registers and databases).

4.4.2. Legal basis
The legal basis for the processing of personal data is:
the exercise of rights and fulfillment of contractual obligations arising in particular from the contract between Chilli Manufaktura s. r. about. and the supplier and related documentation, including pre-contractual relations (regardless of whether such a contract is concluded orally or in writing, including in the form of an order), and
- in certain cases, the legitimate interest of our company in the proper performance of its business activities.

4.4.3. Scope of personal data processing
The company Chilli Manufaktura s. r. about. processes "ordinary personal data" to the extent necessary to fulfill the purposes set out in point 4.4.1. of this document, in particular to the following extent:
- name, surname, title
- IČO, DIČ, IČ DPH (buiseness ID)
- place of business, registered office or establishment (which may be the same as the place of residence)
- telephone number, e-mail
- account numbers (for sending possible contractual performances)

4.4.4. Recipient categories
Personal data is processed directly by our company, in written and electronic form. Personal data may be made available to entities authorized under special regulations, which are in particular: law enforcement agencies, courts, enforcement authorities, etc. Certain activities for our company are performed by subcontractors (or other suppliers and business partners). For the purpose of performing these activities, it is required that such subcontractor be provided with your personal data to the extent necessary for the purpose of performing the tasks of the subcontractor. Such external subcontractors include, in particular, external accounting, tax and other consulting companies, web hosting and server and / or data storage management companies, lawyers and others. Specific companies and activities may be subject to change according to the current needs of Chilli Manufaktura s. r. o. . We may also share your personal information with our clients if you are a supplier who supplies our company with products (i.e. goods / services) that our company provides to such clients.
4.4.5. Transfer of personal data
Our company may also process certain personal data (eg first name, surname and e-mail), for example, through electronic systems and data repositories operated by persons (intermediaries) outside the European Union. Our company always verifies that they ensure the highest possible protection of personal data in accordance with the relevant legislation (i.e. they are part of the European Commission's adequacy decision, eg part of the EU-US Privacy Shield program if they are located in the US, etc.).
4.4.6. Time of personal data processing
Your personal data will be the company Chilli Manufaktura s. r. about. process for the duration of the contractual relationship with you as a supplier. Upon termination of the contractual relationship and settlement of all obligations arising from or related to such contractual relationship, our company will store your personal data for the necessary time, for the period required by applicable law. Unless required by law, our company is entitled to retain your personal data for at least three years from the date of termination of the contractual relationship (but for a maximum of ten years, unless applicable law provides for a longer retention period). In the event of a legal dispute with you (as the person concerned), at least three years from the date of the legal end of the legal dispute.

These conditions take effect on 08.08.2019
UPDATE 08.04.2022

GENERAL CONDITIONS

1. GENERAL CONDITIONS

1.1 The seller is the company Chilli Manufaktura s.r.o., Priemyselná 8, Nesvady 946 51, tel .: +421905335691, E-mail.:shop@chillimanufaktura.eu, Registered in the Commercial Register No. 49013 / N
1.2 The Buyer is any natural or legal person who in any way contacts the Seller with the intention of purchasing the goods offered by the Seller.
1.3 The buyer is also any natural or legal person who in any way contacts the seller with a request that the seller procures goods that is not included in the offer, with the intention of purchasing these goods.
1.4 By using the website of the seller's online store and confirming the order, the buyer agrees to these Terms and Conditions.
1.5 These Business Terms and Conditions are valid until the new Business Terms and Conditions are issued.

2. ORDERING

2.1 The buyer can order the goods as follows:
a) through the shopping cart on the seller's website,
2.2 By sending the order, the buyer undertakes to take over the ordered goods and pay the agreed price for the goods.
2.3 The seller will confirm the sent order within 48 hours by email and at the same time notify the buyer of the availability and delivery date of the goods. All confirmed orders are binding!
2.4 The seller undertakes to deliver the correct type and quantity of goods at the agreed price according to the order.
2.5 Cancellation of the order is possible on the part of the buyer within 24 hours of ordering the goods without giving a reason. The buyer can cancel the order in the Customer section on the seller's website, by phone or e-mail. After verifying that the conditions for canceling the order have been met, the seller will confirm the cancellation of the order to the buyer by e-mail or telephone. In the event that the amount for the ordered goods has already been paid, the seller will send the money back to the buyer's bank account, or deliver it in another way agreed upon.
2.6 The seller has the right to cancel the order if it is not possible to secure the ordered goods. In such a case, he will immediately return the paid amount to the buyer in full, or offer him replacement goods, or another solution, if the buyer agrees. The seller also has the right to cancel the order if he cannot contact the buyer (incorrectly stated or unlisted contact details, unavailability, ...).

3. PRICES

3.1 The seller has a VAT registration.
3.2 To the basic price of the order is added the price for the transport of goods according to which method of delivery the buyer chooses. The price is derived from the total weight of the ordered goods and the current rate is visible directly in the order (for each mode of transport). Packaging is included in the price of transport.

4. PAYMENTS

4.1 The buyer can pay for the goods by cash on delivery or by transfer to the seller's account on the basis of an (advance) invoice. Based on the sent order, the seller will issue an (advance) invoice, which he will send together with the order confirmation by e-mail. The buyer can make this payment as follows: a) by transfer order from his account, b) by direct cash deposit to the seller's account, c) by the Pay Pa payment system, d) by the GoPay online card payment system.
4.2 Payment is only possible in EUR.
4.3 The seller sends the tax document (invoice) to the buyer together with the goods or sends it electronically.

5. DELIVERY CONDITIONS

5.1 The delivery time for the goods offered by the seller is in most cases within 8 working days from the confirmation of the order, the maximum delivery time is 14 days or may be extended in agreement with the buyer. The seller will inform the buyer about the delivery time and delivery date by telephone when confirming the order. If the announced extended delivery period does not suit the buyer, he has the option to cancel the order in accordance with point 2.5 of these Business Conditions. 5.3 The goods will be shipped immediately after confirmation of the order and after meeting all the conditions for removal from storage.

6. DELIVERY OF GOODS

6.1 The seller ensures the transport of goods in a way that the buyer chooses from the options offered in the order: a) courier service, b) Slovak Post.
6.2 The place of collection is determined on the basis of the buyer's order. Delivery of the goods to the designated place is considered to be the fulfillment of the delivery.
6.3 The goods are adequately packed and secured. The buyer is obliged to check the integrity of the shipment upon receipt of the goods.
6.4 Together with the goods, the seller will deliver to the buyer an invoice (tax document) or delivery note.
6.5 The seller is responsible for the goods only after they have been taken over by the buyer. The goods are considered taken over by the buyer from the time when the buyer confirms the receipt of the goods in writing.
6.6 The seller is not responsible for delayed delivery of the ordered goods to the buyer caused by the carrier. The carrier is fully responsible for damage to the shipment caused by the carrier. Such cases are resolved by the seller by delivering new goods to the buyer after payment of all damages by the carrier.
6.7 In case of greater interest, it may happen that we have a shortage of goods and so we can deliver the goods ordered by you in several packages, while you pay postage and packaging as one package.

7. WITHDRAWAL FROM THE PROCESSED ORDER

7.1 In accordance with the law, the buyer is entitled to withdraw from the processed order without giving a reason (according to the law "from the purchase contract", if the buyer has already taken over the goods) within 14 working days from the day of taking over the goods.
7.2 Goods for return must be:, a) undamaged, b) complete (including accessories, documentation, ...), c) including the enclosed proof of purchase.
7.3 If the buyer decides to return the goods according to point 7.1 of these Terms and Conditions, he is obliged to: a) contact the seller in writing with a request to withdraw from the processed order, state the order number (variable symbol), purchase date and his account number for refunds, b) send the goods back to the seller's address - it is recommended to send the goods by registered mail, insured and use appropriate packaging so that during transport there is no description, sticking or other deterioration of the original packaging and the goods themselves (seller is not liable for any loss or damage ) to reimburse expenses related to the return of goods (postage, insurance, ...).
7.4 After fulfilling the conditions according to points 7.1 to 7.3 of these Terms and Conditions and upon receipt of the returned goods, the seller is obliged to: a) take back the goods, b) return to the buyer no later than 15 days from the date of withdrawal from the processed order. for transport.
7.5 In case of non-fulfillment of any of the conditions according to points 7.1 to 7.3 of these Business Conditions, the seller will not accept withdrawal from the processed order and the goods will be returned at the expense of the buyer.

8. WARRANTIES AND COMPLAINTS

8.1 The handling of complaints is governed by the warranty conditions of the specific goods, the Commercial Code and the relevant provisions of the Civil Code and special regulations.
8.2 The warranty period for all goods offered in the seller's online store is 24 months, rsp. until the expiration date of the product, which may occur less than 24 months. Proof of purchase (attached invoice) is always sufficient to exercise the rights arising from liability for defects (complaint).
8.3 The warranty does not cover normal wear and tear of the item (or parts thereof) caused by the use and opening of food products.
8.4 The buyer is obliged to deliver the claimed goods to the claim clean, mechanically undamaged, mechanically undamaged label and marking, unopened and complete with a copy of the invoice, delivery note. The buyer is obliged to send a description of the defect together with the goods.
8.5 COMPLAINT PROCEDURE:
8.5.1. Inform us in writing by e-mail as soon as possible about a product error (odbyt@chillislovakia.sk).
8.5.2. Send the product back to the seller's business address

9. PROTECTION OF PERSONAL DATA

9.1 All personal data provided to customers within the order of goods or customer registration through the online store www.chillimanufaktura.eu are collected, processed and stored in accordance with Act no. 122/2013 Coll. on the protection of personal data.
9.2 By sending the order, resp. by concluding a purchase contract, the customer in accordance with Act. no. 122/2013 Coll. consent of the seller to the processing, collection and storage of his personal data for the purpose of concluding the purchase contract, order processing and related communication with the customer, but also after successful processing of the order for contract performance and record keeping (eg handling claims, bookkeeping and pod.), until the time of its written expression of disagreement with this processing. Personal data is processed to the extent: name, surname, address, telephone, e-mail. The customer has the right to access their personal data, the right to correct them, including other legal rights to this data. The Seller does not provide, disclose or make available the personal data of customers to any other person, with the exception of companies providing transportation of goods to which personal data of customers are transferred to the minimum extent necessary for the purpose of delivery of goods.
9.3 By registering a customer account via the online store www.chillimanufaktura.eu, the customer agrees that in accordance with Act no. 122/2013 Coll. on the protection of personal data, the seller, or a third party, as an intermediary designated by this company in accordance with the cited law, processed, collected and stored the customer's personal data provided by the customer during his registration. The customer also grants the seller consent to the processing and use of his personal data for promotional and marketing purposes and to the transfer of this data to the seller's business partners for promotional and marketing purposes, and at the same time agrees that the seller and possibly third parties with whom this company has concluded the relevant contractual arrangements to send the customer commercial notices in electronic form, in accordance with Act. No. 147/2001 Coll. on advertising and Act. no. 610/2003 Coll. on electronic communications. Personal account data are processed to the extent: name, surname, date of birth, address, telephone, e-mail, gender. The customer has the right to access his personal data, the right to correct them, including other legal rights to this data.

9.4 The Seller does not provide, disclose or make available the personal data of customers to any other person, with the exception of: companies providing transportation of goods to which personal data of customers are transferred to the minimum extent necessary for the purpose of delivery of goods. Consent to the processing of personal data and the sending of business information is granted for an indefinite period and can be revoked at any time free of charge by explicit and certain expression in writing addressed to the seller, by post or electronically to the e-mail shop@chillimanufaktura.eu. Withdrawal of consent to the processing of personal data will also cancel customer registration. According to Act. no. 122/2013 Coll. in relation to the processing of personal data, in particular the following rights:
Upon written request, the customer has the right to request from the seller:
a) confirmation of whether or not personal data about him are processed,
b) in a generally comprehensible form, information on the processing of personal data in the information system to the extent pursuant to § 15 par. 1 letter (a) to (e), second to sixth points; when issuing a decision pursuant to paragraph 5, the person concerned shall be entitled to acquaint himself with the procedure for processing and evaluating operations,
c) in a generally comprehensible form, precise information on the source from which he obtained his personal data for processing,
d) in a generally comprehensible form, a list of his personal data which are the subject of processing,
e) correction or disposal of their incorrect, incomplete or out-of-date personal data which are the subject of processing,
(f) the destruction of his personal data whose purpose of processing has ended; if official documents containing personal data are processed, it may request their return,
g) liquidation of his personal data, which are the subject of processing, if there has been a violation of the law,
(h) the blocking of his personal data by reason of the revocation of the consent before the expiry of its period of validity, if the controller processes personal data with the consent of the data subject.
The customer has the right to object to the seller on the basis of a written request against:
a) the processing of his personal data which he assumes are or will be processed for the purposes of direct marketing without his consent, and request their destruction,
b) the use of personal data specified in § 10 par. 3 letter (d) for the purposes of direct marketing by post; or
c) the provision of personal data referred to in § 10 par. 3 letter (d) for direct marketing purposes.

10. Final information

10.1 Supervision over the provision of services is performed by: SOI Inspectorate for the Nitra Region, Staničná 9, P. O. BOX 49A, 950 50 Nitra 1, RVPS KN, Štúrova 5, 945 01 Komárno.
10.2 These general terms and conditions and all purchase contracts concluded on the basis thereof are governed by the laws in force in the EU.

Attachments:

Objection to the processing of personal data by the data subject

Withdrawal of consent to the processing of personal data

Application by the data subject

Request by the data subject concerning his or her personal data